Privacy Policy — CLAPSA

1. Introduction & Scope

Welcome to CLAPSA. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explain how we collect, use, store, and process your information when you visit our website (https://clapsa.co.in) or submit inquiries and resumes.

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2. Data We Collect

We collect information that you voluntarily provide to us when you interact with our website. This includes:

Inquiry Form Data: Your email address and the role/job category you are interested in.
Profile & Resume Uploads: Resumes, CVs, or portfolio files you upload, including filenames and file contents.
Authentication Credentials: Passwords and email addresses for authorized admin and partner console accounts.

3. How We Use Your Data

We use the collected information for the following specific purposes:

To process your hiring or job matching request.
To deliver confirmation and notification emails regarding your inquiries.
To manage secure sessions and authenticate authorized administrators and partners.
To monitor website traffic, analyze user behavior, and improve our services.

4. Cookies & Analytics

We use cookies and similar technologies to enhance your browsing experience:

Google Analytics (GA4): We use GA4 to compile anonymous website usage statistics. GA4 is configured to omit Personally Identifiable Information (PII) such as email addresses, filenames, or specific custom text.
Session Authentication Cookies: We utilize stateless JWT tokens stored in browser cookies to securely manage active sessions for admin and partner portal accounts. These cookies expire after 8 hours.

5. Third-Party Services We Use

We share data with third-party service providers only to the extent necessary to perform services on our behalf:

Vercel Blob Storage: User-uploaded files (such as resumes) are uploaded directly to and hosted securely on Vercel Blob Storage.
Resend Email Service: We use the Resend SDK and REST API to deliver inquiry confirmation emails and administrative alerts.
PostgreSQL Database Host: Inquiry logs and credential tables are stored in a PostgreSQL database using the Prisma Client.

6. Data Retention & Security

We store your data securely in our database and Vercel Blob storage. We retain personal data only as long as necessary for recruitment operations, compliance, or until you request deletion.

We enforce SSL/TLS encryption for all data transmissions and protect sensitive tokens, credentials, and API keys securely in server environment variables.

7. Your Rights & Contact

You have the right to request access to the personal data we hold about you, request corrections, or request complete deletion of your data (including uploaded resumes).

If you have any questions about this Privacy Policy or wish to request data access or deletion, please contact us at:

CLAPSA Support
Email: support@clapsa.co.in

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